Terms of service
Effective Date: July 26, 2026
Overview
Welcome to Voltastra. These Terms of Service are an agreement between you and Voltastra LLC (“Voltastra,” “we,” “us,” or “our”).
Voltastra LLC operates voltastra.co and the associated online store, including its content, products, features, customer accounts, and services collectively referred to as the “Services.” Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services.
By visiting, browsing, creating an account, placing an order, or otherwise using the Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use the Services.
Purchases made through the Services are transactions between you and Voltastra LLC. Shopify provides the e-commerce platform but is not the seller of the products offered through our store.
Access and Account
By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use the Services on devices you manage.
You may be asked to provide information such as your email address, billing address, payment details, and shipping information. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account.
Products
We strive to display product images and descriptions as accurately as possible. However, colors and product appearance may vary depending on your device and screen settings.
All product descriptions and availability are subject to change at any time without notice.
We reserve the right to discontinue products or limit quantities available for purchase.
Orders
When you place an order, you are making an offer to purchase. Voltastra reserves the right to accept or decline any order at our discretion.
Your order is not accepted until payment has been processed and we confirm acceptance.
Purchases are subject to our Refund Policy.
Products purchased through our Services are intended for personal or household use and not for resale.
Prices and Billing
All prices are displayed in U.S. dollars unless otherwise stated. Prices, discounts, and promotions may change without notice.
The price charged for a product will be the price displayed when your order is placed. Before you complete your purchase, checkout will display the product price, applicable sales tax, shipping charges, discounts, and total amount due.
You agree to provide current, complete, and accurate billing and payment information. By placing an order, you authorize Voltastra LLC and its payment processors to charge the payment method you provide for the full order amount.
Payment methods and processing are described in our Payment Policy.
Shipping and Delivery
Voltastra currently ships within the United States only.
Processing and delivery times are estimates and may vary based on the product, destination, carrier, and fulfillment location. Some products are shipped directly by third-party fulfillment partners and may arrive separately from other items in the same order. Product-specific processing or delivery information will be disclosed on the applicable product page.
Regardless of where an order is fulfilled, your purchase is from Voltastra LLC. If a shipment is lost, damaged, delayed, or otherwise affected during delivery, contact us so we can work with the carrier or fulfillment partner to resolve the issue.
Additional processing and delivery information is available in our Shipping Policy.
Intellectual Property
All content on our Services—including text, graphics, images, logos, video, audio, and design—is owned by Voltastra or its licensors and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or republish any content without prior written permission.
Third-Party Tools and Links
Our Services may provide access to third-party tools or websites that we do not control. We are not responsible for the content, policies, or practices of third-party websites. Use of third-party services is at your own risk.
Relationship with Shopify
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services. However, purchases made through this store are transactions between you and Voltastra. Shopify is not responsible for any aspect of your purchase from our store.
Privacy
All personal information collected through the Services is subject to our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be processed according to Shopify’s Privacy Policy.
Feedback
If you submit feedback, reviews, suggestions, or other content to us, you grant Voltastra a worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content.
You represent that you have the rights necessary to submit such feedback.
Errors and Inaccuracies
Occasionally there may be errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors or cancel orders if information is inaccurate.
Prohibited Uses
You may not use our Services for unlawful purposes or to violate any laws or regulations.
You may not misuse the Services by transmitting malicious code, collecting personal data from other users, impersonating others, or interfering with site security.
We reserve the right to suspend or terminate access if these Terms are violated.
Termination
We may terminate or suspend your access to the Services at any time if you violate these Terms or engage in behavior that harms our business or users.
Disclaimer of Warranties
The Services and all products offered through the Services are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation of the Services.
Limitation of Liability
To the fullest extent permitted by law, Voltastra and its partners will not be liable for indirect, incidental, or consequential damages resulting from your use of the Services or products purchased through the Services.
Indemnification
You agree to indemnify and hold harmless Voltastra and its partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms and any policies posted on our website constitute the entire agreement between you and Voltastra regarding the Services.
Assignment
You may not assign or transfer your rights under these Terms without our written consent.
We may assign these Terms without notice.
Governing Law
These Terms and any transaction conducted through the Services are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Nothing in these Terms limits any consumer rights or protections that cannot legally be waived under applicable law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal obligations. Updated Terms will be posted on this page with a revised effective date.
Changes will apply prospectively from the effective date shown above. They will not reduce or alter rights associated with an order placed before the revised Terms took effect.
Questions
Questions about these Terms, our products, or an order may be directed to:
Voltastra LLC
418 Broadway, Suite 8039
Albany, NY 12207
United States
Email: crew@voltastra.co
Phone: +1-914-477-4077
Contact form: https://voltastra.co/pages/contact
We typically respond to customer inquiries within one business day.