Terms of service

Overview

Welcome to Voltastra. The terms “we”, “us”, and “our” refer to Voltastra. Voltastra operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”).

Voltastra is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service describe your rights and responsibilities when you use our Services.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our Services.

Access and Account

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use the Services on devices you manage.

You may be asked to provide information such as your email address, billing address, payment details, and shipping information. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account.

Products

We strive to display product images and descriptions as accurately as possible. However, colors and product appearance may vary depending on your device and screen settings.

All product descriptions and availability are subject to change at any time without notice.

We reserve the right to discontinue products or limit quantities available for purchase.

Orders

When you place an order, you are making an offer to purchase. Voltastra reserves the right to accept or decline any order at our discretion.

Your order is not accepted until payment has been processed and we confirm acceptance.

Purchases are subject to our Refund Policy.

Products purchased through our Services are intended for personal or household use and not for resale.

Prices and Billing

Prices, discounts, and promotions may change without notice.

The price charged for a product will be the price displayed at the time your order is placed.

Unless otherwise stated, prices do not include taxes, shipping costs, customs fees, or import charges.

You agree to provide accurate billing and payment information and authorize us to charge the payment method used for your order.

Shipping and Delivery

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs processing, weather conditions, or other events outside our control.

Once products are transferred to the shipping carrier, risk of loss passes to the customer.

Intellectual Property

All content on our Services—including text, graphics, images, logos, video, audio, and design—is owned by Voltastra or its licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or republish any content without prior written permission.

Third-Party Tools and Links

Our Services may provide access to third-party tools or websites that we do not control.

We are not responsible for the content, policies, or practices of third-party websites.

Use of third-party services is at your own risk.

Relationship with Shopify

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products and services.

However, purchases made through this store are transactions between you and Voltastra. Shopify is not responsible for any aspect of your purchase from our store.

Privacy

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed according to Shopify’s Privacy Policy.

Feedback

If you submit feedback, reviews, suggestions, or other content to us, you grant Voltastra a worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content.

You represent that you have the rights necessary to submit such feedback.

Errors and Inaccuracies

Occasionally there may be errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct any errors or cancel orders if information is inaccurate.

Prohibited Uses

You may not use our Services for unlawful purposes or to violate any laws or regulations.

You may not misuse the Services by transmitting malicious code, collecting personal data from other users, impersonating others, or interfering with site security.

We reserve the right to suspend or terminate access if these Terms are violated.

Termination

We may terminate or suspend your access to the Services at any time if you violate these Terms or engage in behavior that harms our business or users.

Disclaimer of Warranties

The Services and all products offered through the Services are provided “as is” and “as available,” without warranties of any kind.

We do not guarantee uninterrupted or error-free operation of the Services.

Limitation of Liability

To the fullest extent permitted by law, Voltastra and its partners will not be liable for indirect, incidental, or consequential damages resulting from your use of the Services or products purchased through the Services.

Indemnification

You agree to indemnify and hold harmless Voltastra and its partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms and any policies posted on our website constitute the entire agreement between you and Voltastra regarding the Services.

Assignment

You may not assign or transfer your rights under these Terms without our written consent.

We may assign these Terms without notice.

Governing Law

These Terms are governed by the laws of the jurisdiction where Voltastra is headquartered.

Changes to These Terms

We may update these Terms from time to time by posting a revised version on this page.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

Questions

If you have questions, please contact us:

Use the contact form on our website or live chat for the fastest response.
You may also email: crew@voltastra.co

We typically respond to inquiries within 1 business day.